SANTAROME is the Data Controller of the data collected on the website https://www.santarome.fr.

 

This policy sets out our personal data protection practices.

What is personal data?

 

Personal data is any information relating to a natural person which allows that person to be identified, directly or indirectly.

 

The identification of a natural person can be achieved by a surname, a first name, a photo, a video, a voice sample, a social security number, an employee number, a telephone number, etc.

 

On the other hand, contact details of companies (e.g. the company "Company A" with its postal address, switchboard telephone number and a generic contact email "compagnie1@email.fr") are not, in principle, personal data.

 

 

How do we collect your personal data?

 

Your data is collected in a lawful, fair and transparent manner when you create your online account or subscribe to our newsletter.

 

 

What personal data do we process?

 

We undertake to to collect only the data strictly necessary for the purposes for which they are intended.

 

We collect your identification and contact data, i.e.: name, first name, date of birth, email address, postal address, profession, title, bank details.

 

 

Why do we process your personal data?

 

We process your data for specified, explicit and legitimate purposes.

 

These purposes are listed in the table below and have a legal basis:

 

Purpose of the processing	Legal basis
Management of the proper execution of our services	Legitimate interest
Sending newsletters and commercial offers	Consent
Management of requests relating to the rights of data subjects	Compliance with a legal obligation
Complaints management	Legitimate interest
Carrying out statistical analyses	Consent

 

 

How long will your personal data be kept?

 

We will only keep your data only for as long as is necessary for the purpose for which we are processing the data.

 

Data category	Shelf life
Identification and contact data	The time needed to process your request for information or to process your order   If you agree to receive information and offers from us, your data will be kept for 3 years after your last contact.
Bank data	Your data is deleted once the transaction is completed

 

 

Who are the recipients of your data?

 

Your data is also shared with third parties when you use the sharing buttons on social networks.

 

When you use these features, your identification data is automatically communicated to these social networks.

 

Under no circumstances will your data be processed outside the European Union.

 

 

What security do we guarantee?

 

We implement implement appropriate technical and organisational measures to preserve the security and confidentiality of the user's personal data.

 

These measures aim to protect your personal data from unauthorised access, use, modification or disclosure.

 

 

What are your rights?

 

You have the right to information, access, rectification, deletion, limitation and portability of your personal data.

 

For more information on the content of your rights, we advise you to read the section of the CNIL intended for this purpose -> https://www.cnil.fr/fr/les-droits-pour-maitriser-vos-donnees-personnelles

You also have the right to object to the processing of your personal data on legitimate grounds.

                                                                                     

Where the processing of your data is based on consent, you may withdraw it at any time, without justification.

These rights can be exercised by sending an email to hello@santarome.fr

All requests will be processed as quickly as possible and in accordance with applicable law.

 

If you consider that the processing of your personal data infringes your rights, you may lodge a complaint with the Commission Nationale de l'Informatique et des Libertés :

CNIL

3 Place de Fontenoy

75334 PARIS CEDEX 07

Tel: 01 53 73 22 22

www.cnil.fr

 

 

Changes to this policy

 

We may change this privacy policy from time to time. change this privacy policy from time to time.

 

In this case, you will be informed of any significant changes by a message on the website inviting you to consult the updated policy, and by any other appropriate means.

 

Last modified: 15 March 2021

SANTAROME is the company responsible for processing personal data. We process the data collected through this contact form in order to respond to all your requests for information. This processing is necessary for the purposes of our legitimate interest to manage the commercial relationship and to publicise our products and services.

You have the right to access, rectify, delete, limit, oppose and port your personal data. You also have the right to object to the processing of your data on legitimate grounds.

This page gives you a better understanding of how the cookies we use on our website work.

 

What is a cookie?

 

A cookie is a text file that may be stored in a dedicated space on the hard disk of your terminal when you consult an online service using your browser.

 

Cookies enable us to recognise you, keep you connected, remember your preferences and thus provide you with an additional service: improving your browsing comfort, securing your connection or adapting the content of a page to your interests.

 

What are the cookies we use?

 

In practice, we use cookies for the following purposes:

 

The Site uses the following cookies, which can be deactivated with the exception of third party cookies, for which You should refer directly to the cookie activation and deactivation methods indicated via the links :

• navigation or technical session cookies strictly necessary for the operation of the Site or to enable You to use the content and services You have requested,
• analytical cookies enabling the system to know how often the Site is visited by users. These cookies do not collect any information on the identity of the user or any personal data. This Personal Data is processed in an aggregated and anonymous manner,
• functional cookies used to enable particular Site functions and a set of selected criteria (such as language, products selected for purchase), with the aim of improving the service,
• profiling cookies used to send advertising messages corresponding to Your preferences recorded during navigation,
• When browsing, Internet users have the right to choose which cookies they wish to authorise. CAUTION: the deletion of technical and/or functional cookies from the Site may prevent navigation, make certain services or functions of the Site unavailable or cause malfunctions, in which case you will be forced to modify or enter certain information or preferences manually each time you visit the Site.

Social network sharing cookies 

These sharing buttons allow you to share content on the website with other users on social networks. www.santarome.fr with other users of these networks.

 

When you use these sharing buttons, third party cookies may be installed. SANTAROME has no control over these cookies and has no control over or responsibility for these cookies and the use of the data collected through them.

 

In order to understand the purposes for which they may use the browsing information they collect through these buttons and modules, we advise you to consult our partners' own privacy policies:

 

For Facebook :

https://fr-fr.facebook.com/policy.php

 

For Twitter :    

https://help.twitter.com/fr/safety-and-security/twitter-do-not-track

 

For LinkedIN :

https://www.linkedin.com/legal/privacy-policy

 

You can refuse the installation of these cookies on your terminal via the cookies banner and change your mind at any time by clicking on the "manage cookies" icon.

 

 

How can you manage these cookies?

 

The configuration of each browser is different. This is described in the help menu of your browser, where you can find out how to change your cookie preferences.

 

For Internet Explorer :

http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies

 

For Safari :

http://docs.info.apple.com/article.html?path=Safari/3.0/fr/9277.html

 

For Chrome : http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647

 

For Firefox: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies

 

For Opera :

http://help.opera.com/Windows/10.20/fr/cookies.html

 

If your browser is not listed here, we recommend a Google search using terms such as"manage cookies" followed by the browser name.

 

In case of difficulties, we invite you to read the section "Cookies: the tools to control them" of the CNIL: https://www.cnil.fr/cookies-les-outils-pour-les-maitriser/#5554

 

This section contains additional useful information about cookies and how to block them depending on the type of browser used.

 

For a better knowledge and control of cookies of any origin and not only those of our Site present on your connection terminal, we invite you to consult the site Youronlinechoices : https://www.youronlinechoices.com/fr/controler-ses-cookies/

 

 

For more information on cookies

 

We invite you to consult the "Cookies and tracers: what does the law say? "on the CNIL website:

https://www.cnil.fr/fr/cookies-et-traceurs-que-dit-la-loi

 

 

 

Last update: 15 March 2021